Tealited Tidbits
 

F Y I 

No, this isn't an eye chart.  LOL  It's a place for you to find those answers you're always looking for that aren't in the Consultant Manual or not explained easily.

Tealited Tidbits, including this page, is not sanctioned by PL.  
These are questions and answers submitted by various consultants to tealited.

Special thanks to JasaVa, SheilaWisconsin, Mespur, JoMarie, DeLean, Valerie, Steve, M  and Bmur for their helpful input to the beginning of this project

Listed by category

CASH AND CARRY

Q - I have some products I would like to sell.  Can I take them to a show and sell them?
A -
Yes you can, but to be fair to the hostess you need to order a GC or product on his/her show for the amount of sales, so the hostess does not lose any benefit from these sales.

 

CATALOGS

Q - I can't remember the cost for our catalogs.  What are they?
A -
Catalogs are ordered on a COF in the C section at the bottom.  Prices for 2001 were:
YC121P Everyday Catalogs: $20.00 per 50
YC921 Spring: $8.00 per 50
SS401 Summer: $4.00 per 50
YC821 Holiday: $17.00 per 50

2002 Prices:
YC122 Everyday Catalogs:  $25.00 per 50
Spring Catalogs $10.00 per 50
Summer:  $4.00 per 50
Holiday:  $18.00 per 50

2003 Prices:
YC123 Everyday Catalogs:  $25.00 per 50  
YC923 Spring Catalogs:  $10.00 per 50
Summer:  $6.00 per 50

Q - When do the catalogs expire?
A -
You can order from all catalogs from the time they are received until the end of Dec., unless otherwise instructed by the home office.
Note:  Spring Catalogs 2003 will expire September 30th, 2003.

 

CLEANING SNOWBALL CANDLES

Q - How do you clean the snowball candles?
A -
Karen writes: "I did an outdoor festival and all my product got filthy from the dust storms.  I made the comment that I didn't know how I'd get my snowball candle clean.  It was also dirty from my not trimming the wick enough, before I was a consultant.  My eleven year old son suggested we hose it off with the spray hose on the kitchen sink.  It worked beautifully!  I just had to share this, in case anyone else could use the idea."

 

(Company) URL's

Public Website: http://www.pl (spelled out).com

Pillarnet: http://pillarnet.pl (spelled out).com (Has since been discontinued)

Extranet: http://connect.pl (spelled out).com

CBC:  http://cbc.pl (spelled out).com

 

CONTESTS AND PROMOTIONS

Q- Is there anywhere online that will tell me the current contest and promotion information?
A - Yes, this is also posted on the Extranet after the mailers have been shipped.


CREDIT CARDS

Q - How do I take a credit card order over the phone?
A - In the Credit Card box, just sign "per phone order"  

Q - Can they use a debit card to pay for their order?
A - Yes they can.  If it has the Visa or MC symbol on it, it can be treated as a charge card on the order form, but will be debited from their bank account or however they have it setup with their financial institution.

 

DISCOUNTS, BUY 1-GET 1 FREE, ETC.

Q - I want to offer my potential hostesses a discount or item for booking.  How can I do this?
A -
The best way is to order it when you close their show using the Personal Bonus option.  This way, you won't be giving away free product or offers until the booking has actually been held.  Please read the Personal Bonus information for more details.

 

DOWNLOADING

Q - How do I download files from tealited?
A -
To download files from tealited, you'll need to have MSOffice 97 or newer version.  I try to upload all files in 97 format.  If your version is older than 97, it won't work.  Another trick is to right click on the link for the file and save it to your hard drive.  Then you can open the file in the correct software program. 

Q- I have the current version of MSOffice and still cannot open the files.  Any other suggestions?
A -
Yes, this suggestion comes from Valerie:  Say you want to open an Excel file.  Open your Excel software.  Now click "File", "Open".  In the box for the filename, type the URL (link) for the actual file.  Now click open.  It may ask for a password.  Just click cancel, and then open again.  You will get a message saying you don't have permission to download, but would you like to import a read only copy?  Click yes.  This will import a copy from the internet to your program. You can then "save as" to your hard drive.

Q - I don't have MSOffice in any version.  Am I just out of luck?
A - No.  The great thing is, you can download a "viewer" for any MS format I post on tealited.  Excel, Word, etc.  I have a link on each of my pages containing these files for the free viewers to download.  Or, you can click here to download.

Q - What about the .pdf files?  
A -
There is a free viewer for this also.  Click here or follow the link listed on tealited on pages containing these types of files.

Q - How can I save a picture I see on tealited?
A -
Right click on the pic and choose save as, or save picture.  This will load it on your hard drive for later use.  Be sure you note where it saves it to on your hard drive!

 

DUAL HOSTESS SHOWS   Thank you Sheila for your help with this category

Q - What is a "dual hostess show"?
A -
A dual hostess show is when 2 Hostesses go together and have 1 show!  

Q - What can they receive as dual hostesses?
A -
Each host/hostess may purchase 1 each of the hostess specials and 1 half price item for every $200 in sales.
Each show only needs 1 booking to get the 25% credit, which is split.
As an example:  If the show closes at $400.00 with one or more bookings, they will split between them the $100.00 hostess credit or $50.00 each. 
They can each purchase one half-price item. (One half price item per hostess for every $200.00 in comp. sales) For a $400.00 show, they will each get to purchase 2 half price items if they choose.
They can each purchase one each of the hostess specials if they choose.
If they get more than 1 booking, they can either split the credit for that once the shows qualify, or one can receive the booking gift.  

Q - How do I write up the show summary for this?
A - Enter the names as:  Smith/Jones  Deb/Mary.  I write at the top of my show summary in BIG writing:  DUAL HOSTESS SHOW!  I also note this beside the Hostess Specials area and half price area.
Everything else remains the same as a normal show.  When you figure up what they each owe from the Hostess Credit and specials, I find it easier to do this on a separate sheet of paper just for your files and a copy for them, so it's split up and they will each know exactly what they owe and what they will receive.  On the actual show summary, everything is combined.

Q - How do I enter a dual hostess on the Extranet?
A -
As of now, Sept. 2002, you cannot enter dual hostess shows on the Extranet.

 

GIFT CERTIFICATES

Q - This question comes from Heather:  
Gift certificates. how can they be used? Specifically, can a hostess use her gift certificate to add to her hostess credit for purchases? Example: Hostess has GC for 50.00 and receives 60.00 in hostess credit.  Can she combine for a total of $110.00 in product? how do you write this up if so? 
A -
Gift Certificates may be redeemed on a different show under the Hostess Credit section only.  Enter the GC number and amount on line 4 of the hostess credit section.  Include this amount with the total credit due the hostess.  Enclose the GC with the show for redemption. 
Note:  JoMarie brought this to my attention.  They or whoever purchased the GC paid tax and shipping on the amount of the GC when they purchased it.  If they use it as part of their Hostess Credit, they will be paying tax and shipping on this GC again.  JoMarie discovered this and didn't charge a hostess for the extra tax, but yet HO turned around and charged her acct. for that amount.  She got it straightened out, but it took some calling.  I for one, will just suggest the hostess redeem her GC separately.

Q- How else can they be redeemed?
A -
By filling out the GC and mailing it to PL

Q- I'm a consultant.  What if I have a GC and order something for more than the amount of the GC?  Can I pay my consultant price for the amount due?
A -
Yes.  I don't know of any particular way this has to be listed on the GC, so I just put the amount due, then below it, on the same line, the amount due split in half.  I then put an arrow out to the left of that pointing to my Cons. ID number so HO knows a consultant is ordering this.  I then pay the discounted balance and any tax due.

Q - I took some cash and carry to a recent show where I sold $100.00 in product.  I ordered a GC from this show so the hostess would receive credit.  I'm anxious to redeem the GC.  Is there a quick way to do this?
A -
Yes!  As soon as the show is processed, it will be posted on CBC, along with the GC number issued.  Fill out a ROF and for the items ordered section, list the product(s) you want.  In the Items to be returned section, list the GC and the number for it as posted on CBC.  
Ask your leader what she prefers you do with the GC once it's received.  Some will have you discard it since it's already been redeemed (which helps when the GC is being shipped to a hostess you don't know very well or lives far from you).  However, some may request that you send it back to HO with the pink copy of the ROF attached.  So bottom line - ask your leader.

 

PERSONAL BONUS

Q - What is Personal Bonus?
A -
A way to order product at half price on a show so it can be shipped to the hostess along with items ordered by guests.  This is helpful when you offer something like Buy 1, get 1 Free.  Remember, you'll have to pay the half price due unless you offered it to your hostess as a get 1 at half-price type offer.

Q - Is there a limit on how much I can use for Personal Bonus?
A - No there isn't.  It also doesn't have to be the amount for a specific product.  However, do not abuse this right - use Personal Bonus to "treat" those extra special hostesses!

 

PICTURES ON TEALITED

Q - Do I need your permission to use the pics from tealited?
A -
No.  Not if you are using them to further your business as a direct sales consultant with PL by way of home shows.  They are free to anyone wanting to use them for postcards, flyers, etc.  However, you CANNOT use the pics on tealited to list an item in an auction or for sale on the net.  Please do not post tealited info on any website unless you have my permission to do so.  

 

SHIPPING CERTAIN ITEMS TO ANOTHER PLACE OTHER THAN SHOW ADDRESS

Q - How can I have an order sent to someone at a different address other than the shipping address for the show?
A -
Order a gift certificate on a show for the amount of the order. Get the GC# from CBC as soon as it's entered and redeem the GC with an ROF.  On the ROF, have it shipped where you want it to go.  Simply put the "Items ordering" as what the person ordered.  In the "Items to be returned" put GC and the number for it.

 

TRACKING ON THE INTERNET

Q - How do I track a Gift Certificate?  
A -
Log on to CBC by entering your 7 digit cons. ID in the box on the sign-in page.  Click "login".  On the next page, in the second box, which says "Gift Certificates", enter the GC number.  This is located at the top right of the GC.  Click "Check". Note: You can only track this if the GC is in your name.  If the GC is in another consultants name or HO account, you can't track it via the internet.

Q - How do I track a Gift Certificate if I didn't write the number down before I mailed it? 
A - You can't track it without the number.  However, if you purchased the GC through a show you did, go to CBC and track that original show.  The GC number will be listed there.

Q - How do I track Booking Gifts? 
A -
Replace the first number of the show with a 9.

Example:  Original Show # 0001234567
then Booking Gift # would be 0009234567

I
f the original show # starts with a 9, for instance 0009234567,
then booking gift # would be 0009934567

Q - How do I track a COF? 
A -
Log on to CBC by entering your 7 digit cons. ID in the box on the sign-in page.  Click "login".  On the next page, in the first box which says "Order Status", enter the Consultant Order Form number in this format:  0000123456. Your COF will have a number like P123456.  You must have 10 digits to check the status of a COF, so you just add enough zero's in front of the number (dropping the letter P) to make it a 10-digit number. Click "Check".  
Note:  Denise emailed me to say that the above method does not work for her, but this method does:  If the COF number is P123456, she enters it on
CBC as P000123456.  So if one method doesn't work for you, try the other.

Q - How do I track a ROF?
A -
Log on to CBC by entering your 7 digit cons. ID in the box on the sign-in page.  Click "login".  On the next page, in the first box which says "Order Status", enter the Return Order Form number in this format:  0000123456. Your ROF will have a number like R 123456.  You must have 10 digits to check the status of a ROF, so you just add enough zero's in front of the number (dropping the letter R) to make it a 10-digit number.
Note:  Denise emailed me to say that the above method does not work for her, but this method does:  If the ROF number is
Note:  Denise emailed me to say that the above method does not work for her, but this method does:  If the ROF number is R123456, she enters it on CBC as R000123456.  So if one method doesn't work for you, try the other.

Q - How do I track a show?
A -
Log on to CBC by entering your 7 digit cons. ID in the box on the sign-in page.  Click "login".  On the next page, in the top box which says "Order Status", enter the show number (This is the red number located at the top of your show summary).  Click "Check".

Q - How do I track my Brite Start shipment?
A - Log on to CBC by entering your 7 digit cons. ID in the box on the sign-in page.  Click "login".  On the next page, in the third box down that says "Brite Start", click the circle next to the month you want to check.  Next click "Check".

Q - I tracked an order and the Pillarnet says package was damaged & returned to shipper. What should I do?
A - DeLean from BoB had first hand experience with this.  She states: "Don't think when it gets back to Plymouth, Ma, they will resend package because they don't! You need to call your leader and tell them what the tracking numbers are and what was in the package, so she can call and have it resent!
I had this happen and I waited 3 weeks for them to reship it. Then I call my leader to find out that they don't reship until she calls! ....Logic said when they received it back they would replace the order and resend it, after all they have the damaged goods and the address it was going to right?  Wrong."  So call your leader right away if this happens to you!

 

WAX & SOOT REMOVAL TIPS AND TRICKS   

Q - How do I remove wax from carpet?
A -
Place a brown paper bag over the wax.  Using a moderately hot iron, iron over the bag to melt the wax.  The bag will absorb the wax.  If there is a large amount of wax, you'll need to use several bags as they become saturated with wax.
Please note:  If you do this, test a piece of carpet first in a hidden area to insure it can handle the heat without melting the fibers.
Idea submitted 2/26/03 by Karen:  Goo Gone also takes wax out of carpets!   "I spilled purple wax from a 3-Wick onto my white carpet and it took it right out.  I put the Goo Gone on a soft cloth and rubbed onto the carpet.  Works wonders."

Q - How do I remove wax from a tablecloth?
A - Place a brown paper bag over the wax.  Using a moderately hot iron, iron over the bag to melt the wax.  The bag will absorb the wax.  If there is a large amount of wax, you'll need to use several bags as they become saturated with wax.
Please note:  If you do this, test a piece of carpet first in a hidden area to insure it can handle the heat without melting the fibers.

Q - How do I remove soot from a frosted glass holder?
A -
Some of the suggestions I have collected from the http://www.bestofboards.com message board are: Toothpaste, a product called "Goo Gone", "Fantastik" cleaner. Latest suggestion is to use "Oxy Clean".  Several have vouched for it's effectiveness - especially for frosted cups.  Note:  I wouldn't suggest using the nail polish remover if it has acetone in it.  For this reason, I removed it from the list.  I have also removed rubbing alcohol because someone on BoB (sorry, forgot to note the name) said it actually removes a layer each time you use it on glass, and she sounded very knowledgeable, so I'm not suggesting that method any longer.

More great suggestions!:

Jeanette Giancaspro writes:  "You can tell I have kids (lol) -- I find baby wipes very effective.  I mean, if they're gentle enough for babies, why not PL products?  They really do work nicely. Just be sure to "pat dry after wiping," but omit the powder :)."

Marianna writes: "I just had to remove a burn mark off the savannah Lamp and a little comet on a wet cloth and it scrubbed right off and didn't scratch. Maybe soft scrub would work too?"

Tiffany Burgess writes:  To clean wax from Crystal and Frosted Glass:  "First fill with hot water to remove the large amount of wax.  Let cool to room temperature.  Remove the wax floating on the top.  Then take a warm damp rag, a terry cloth rag would work best, and dip into baking soda. 
Scrub the baking soda around in a circular motion.  Rinse and repeat if necessary.  I first tried it on my quilted crystal pair. WOW!!! Did they shine!!!  Then I tried my Lotus Blossom, Incredible!!!! They look brand new."

Q- How do I remove wax from a wood table?
A -
I have found the best way to do this is to scrape the wax off with a plastic spatula, or one of the PC pan scrapers.  Then, I follow that with a good PledgeTM waxing of the table.

More great suggestions!:
Linda Moreen
writes: "I have found that if you use Avon Skin So SoftTM it will take off wax that is spilt on counter tops or tables."

Cynthia Bell writes: "I use a product from Wal-Mart called DeSolve-It.  It comes in a spray bottle and is non-Toxic.  They even used it in Alaska for the big oil spill!  This product is great for any wax removal.  I experienced this when my son put a crayon in his pocket and it went into the dryer.  Wax on everything.  I used DeSolve-It on the wax, washed in warm water, and to my surprise took all the crayon out!  It is awesome!  - I even use it on my display tablecloths when wax accidentally gets on them!"

Q - How do I remove wax stains from terra cotta?
A -
This is a tough one so I sought out the help of my fellow BoB family.  
Candleprincess75 said "this may sound crazy but I used water pipe cleaner that I found at a local smoke shop and it looks as good as new (Dr. Greens was the cleaner name)"

Here's a helpful tip about terra cotta:
Amyb writes:  If you spray your terra cotta pieces with Pam cooking spray before putting them outside, it helps keep the green off the bottom and helps repel wax spills. It doesn't work 100% w/ the wax."

If there is a question and/or answer you would like to submit, please email me.

 

This website is in no way affiliated with or endorsed by any direct sales corporation.
Material published on this website is free to consultants to use for their personal direct sales business.
No photos or text on this website may be reproduced to sell in any venue.
All material is freely submitted by fellow consultants.  If you use their ideas or material, do the right thing and credit them for their submitted work as well as the Tealited Tidbits website.
Information and tools on this website are intended to compliment, not replace, your company's business tools.


Tealited Tidbits created 9-15-2000
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